Limited
Our overall mission is simple: We want Amazon to be the place where
our customers can find, discover and buy anything online. Whatever our
customers want, we will find the means to deliver it. With your help,
Amazon will continue to enable people to discover new worlds. This is
your chance to make history. We believe passionately that employing a
diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion
to discover, invent, simplify and build trust of our customers and
sellers. Amazon hires the brightest minds, are you one of them?
Seller Partner Support (SPS) aims to make Amazon the safest place to
transact online. SPS safeguards every financial transaction across all
Amazon sites, while striving to ensure that these efforts are
transparent to our legitimate customers. As such, SPS designs and
builds the software systems, risk models and operational processes
that minimize risk and maximize trust in Amazon.com.
Job Description:
Amazon is seeking for individuals who are dedicated, hardworking,
analytical and results-oriented. Candidates will be responsible for a
wide range of duties related to the investigation and elimination of
online e-commerce risk. The position relies on an analytical mind,
detailed investigation and excellent judgment. Productivity and
quality assurance will be evaluated along with the overall
contribution to the development of the department.
Key job responsibilities
Key responsibilities:
- Review legitimacy and accuracy of submitted documents by sellers and
respond back on the case if needed
- Evaluate personal and business information from Sellers and
verifying the information with reliable internal and external sources
- Work efficiently on portals and tools provided by Amazon on this
role
- Maintain high ethics and integrity with respect to critical data
- Assess collected information about new Sellers in order to on board
them to sell on Amazon marketplace
- Implement checks before launch, validate the details and shift out
bad actors early on and prevent them from entering the system.
- Communicate effectively via email with our customer base ? third
party sellers who want to sell on Amazon in its various marketplaces.
- Minimize the damage to overall customer experience on Amazon
platform through document validation
- Reduce avoidable friction for legitimate sellers and keep updated on
Standard Operating Procedures (SOPs) and other policies
- Flexibility to be trained for additional business-related skills
and/or work types
- Flexibility with working hours and work on weekends and holidays as
part of your normal 5-day shift.
- Take appropriate action to identify and help minimize the risk posed
by fraud patterns and trends.
- Consistently achieve/exceed weekly productivity and quality
standards.
- Participate in ad hoc projects/assignments as necessary.
We are open to hiring candidates to work out of one of the following
locations:
Cork, CO, IRL
BASIC QUALIFICATIONS
What we are looking for:
- Proficient in Italian and English (reading, listening and writing)
with an ability to compose grammatically correct, concise and accurate
written responses
- Excellent interpersonal skills, with the ability to communicate
complex issues correctly and clearly to both internal and external
customers.
- Intermediate skill with Microsoft Office including Outlook, Word and
Excel
- Team player ? capable of learning and sharing knowledge in a
global team environment.
- Ability to effectively manage time, and individually prioritize
multiple tasks of competing priority.
PREFERRED QUALIFICATIONS
- Previous work experience in a customer service/retail environment
supporting Italian speaking customers
- Proficiency in speaking in Italian language is an essential.
- Knowledge of or experience in a fraud/risk management environment
- Experience in insurance, finance, data analysis, research,
translation or training with German as the language is a distinct
advantage.
- Strong organizational skills.
- Passionate commitment to Amazon&#**Apply on the website**;s
emergence as the world&#**Apply on the website**;s most
customer-centric company.
- Self-disciplined, diligent, proactive and detail oriented.
- Positive, results oriented attitude.
- Excellent problem solving skills.
Amazon is an equal opportunities employer. We believe passionately
that employing a diverse workforce is central to our success. We make
recruiting decisions based on your experience and skills. We value
your passion to discover, invent, simplify and build. Protecting your
privacy and the security of your data is a longstanding top priority
for Amazon. Please consult our Privacy Notice ( to know more about how
we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results
for our customers. If you have a disability and need an adjustment
during the application and hiring process, including support for the
interview or onboarding process, please contact the
Applicant-Candidate Accommodation Team (ACAT), Monday through Friday
from 7:**Apply on the website** am GMT - 4:**Apply on the website** pm
GMT. If calling directly from the United Kingdom, please dial Amazon Ireland Support Services
Limited
Our overall mission is simple: We want Amazon to be the place where
our customers can find, discover and buy anything online. Whatever our
customers want, we will find the means to deliver it. With your help,
Amazon will continue to enable people to discover new worlds. This is
your chance to make history. We believe passionately that employing a
diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion
to discover, invent, simplify and build trust of our customers and
sellers. Amazon hires the brightest minds, are you one of them?
Seller Partner Support (SPS) aims to make Amazon the safest place to
transact online. SPS safeguards every financial transaction across all
Amazon sites, while striving to ensure that these efforts are
transparent to our legitimate customers. As such, SPS designs and
builds the software systems, risk models and operational processes
that minimize risk and maximize trust in Amazon.com.
Job Description:
Amazon is seeking for individuals who are dedicated, hardworking,
analytical and results-oriented. Candidates will be responsible for a
wide range of duties related to the investigation and elimination of
online e-commerce risk. The position relies on an analytical mind,
detailed investigation and excellent judgment. Productivity and
quality assurance will be evaluated along with the overall
contribution to the development of the department.
Key job responsibilities
Key responsibilities:
- Review legitimacy and accuracy of submitted documents by sellers and
respond back on the case if needed
- Evaluate personal and business information from Sellers and
verifying the information with reliable internal and external sources
- Work efficiently on portals and tools provided by Amazon on this
role
- Maintain high ethics and integrity with respect to critical data
- Assess collected information about new Sellers in order to on board
them to sell on Amazon marketplace
- Implement checks before launch, validate the details and shift out
bad actors early on and prevent them from entering the system.
- Communicate effectively via email with our customer base ? third
party sellers who want to sell on Amazon in its various marketplaces.
- Minimize the damage to overall customer experience on Amazon
platform through document validation
- Reduce avoidable friction for legitimate sellers and keep updated on
Standard Operating Procedures (SOPs) and other policies
- Flexibility to be trained for additional business-related skills
and/or work types
- Flexibility with working hours and work on weekends and holidays as
part of your normal 5-day shift.
- Take appropriate action to identify and help minimize the risk posed
by fraud patterns and trends.
- Consistently achieve/exceed weekly productivity and quality
standards.
- Participate in ad hoc projects/assignments as necessary.
We are open to hiring candidates to work out of one of the following
locations:
Cork, CO, IRL
BASIC QUALIFICATIONS
What we are looking for:
- Proficient in Italian and English (reading, listening and writing)
with an ability to compose grammatically correct, concise and accurate
written responses
- Excellent interpersonal skills, with the ability to communicate
complex issues correctly and clearly to both internal and external
customers.
- Intermediate skill with Microsoft Office including Outlook, Word and
Excel
- Team player ? capable of learning and sharing knowledge in a
global team environment.
- Ability to effectively manage time, and individually prioritize
multiple tasks of competing priority.
PREFERRED QUALIFICATIONS
- Previous work experience in a customer service/retail environment
supporting Italian speaking customers
- Proficiency in speaking in Italian language is an essential.
- Knowledge of or experience in a fraud/risk management environment
- Experience in insurance, finance, data analysis, research,
translation or training with German as the language is a distinct
advantage.
- Strong organizational skills.
- Passionate commitment to Amazon&#**Apply on the website**;s
emergence as the world&#**Apply on the website**;s most
customer-centric company.
- Self-disciplined, diligent, proactive and detail oriented.
- Positive, results oriented attitude.
- Excellent problem solving skills.
Amazon is an equal opportunities employer. We believe passionately
that employing a diverse workforce is central to our success. We make
recruiting decisions based on your experience and skills. We value
your passion to discover, invent, simplify and build. Protecting your
privacy and the security of your data is a longstanding top priority
for Amazon. Please consult our Privacy Notice ( to know more about how
we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results
for our customers. If you have a disability and need an adjustment
during the application and hiring process, including support for the
interview or onboarding process, please contact the
Applicant-Candidate Accommodation Team (ACAT), Monday through Friday
from 7:**Apply on the website** am GMT - 4:**Apply on the website** pm
GMT. If calling directly from the United Kingdom, please dial
We need : English (Good)
We need : Italian (Fluent)
Type: Permanent
Payment: Contact us
Category: Languages
